Frequently Asked Questions

All payments are processed externally by our Payment Service Provider, secured by the latest TLS technology. All payments are one-offs, and we never store your details so that you can rest easy!

At Superviral, we care for our customers!

Absolutely! Superviral is here to help push you further, not just grab a quick buck out of you! In the unlikely event that you feel the service hasn't offered any benefit or you are unsatisfied, our money-back guarantee entitles you to a full refund.

Our safe and secure services can be purchased using all major credit cards which include:

• Visa
• Visa Electron
• Mastercard
• American Express
• Discover

If you are unsatisfied with your order, just drop us an email, and we'll refund you, no questions asked!

All refunds provided by Superviral are instant. However, it may take 5-10 working days to appear on your bank statement.

If your credit/debit card is declined, we recommend getting in contact with your bank/financial institution to assist you further.

If your issue persists, please do not hesitate to contact our customer care team.

With our trusted payment service provider, upon completion of your payment, your order will begin instantly.

Upon the start of your order, you will automatically receive a confirmation email with your order number and details.