Terms of Service

Please review Superviral's terms of service.
Terms of use - general

Thank you for utilising our products and services (“Services”). The Services are provided by Superviral. When Superviral is mentioned in the following terms and conditions, Superviral also represents superviral.io and ITH Retail Group LTD. The materials that comprise the entirety of this website are protected by a plethora of appropriate copyright and trademark laws. Consequently, in order to continue usage, there is a requirement to abide by these Terms of Use of this website. If you disagree with these terms, you are hereby prohibited from accessing this website for further usage. If you approve and agree of the terms of use, you are consenting to be bound to the Terms Of Service of this website, along with multiple further appropriate international laws and regulations. You are also accepting the responsibility that is expected to be maintained for compliance with any applicable local laws.

Use License

You are permitted and authorised to provisionally download a single copy of the materials (information or software) on Superviral’s website under the agreement that it is solely for personal, individual, non-commercial transitory observation. Note that this is not a transfer of title, but rather the grant of a license, which means that under this license, you may not:
  • Alter or modify the materials;
  • Duplicate the materials in order to have another copy
  • Use the materials for a purpose that is not for individual viewing and instead for a commercial purpose or a public display (either commercial OR non-commercial);
  • perform attempts at decompiling/reverse engineering any software that is stored/contained on the Superviral website;
  • Remove any copyright or other proprietary inscriptions attributed to the material; or transfer the materials so that you are not the only one using it, or reflect the substance on any other server.

This license shall automatically and immediately terminate if you defy any of the restrictions clearly stated above, and may be ceased by Superviral at any point. Either at the moment your viewing of the substance is terminated, or the termination of your license occurs, you are expected and required to execute an obliteration of any downloaded materials in your possession—regardless of whether they are stored in an electronic device or have been printed out.
The materials on Superviral’s website are supplied “as is”. This confirms that there will be a lack of warranties, and Superviral will not perform any representations or warranties—whether it is expressed or implied—especially regarding the accuracy, likely results, or reliability on the use of the materials on its online website. There will be no concessions and as a result, Superviral hereby disclaims and nullifies all other existing warranties, including without limitation, insinuated warranties or conditions of merchantability. This also applies to fitness with a specific intention, non-infringement of propriety intellect, or any other form of defiance/violation of rights: neither does it grant to any party patent rights or licenses that extend beyond non-commercial purposes.


Regardless of the circumstances, Superviral—and its distributors—refuse to be held accountable for any damages (including; without limitations; damages concerning loss of data and/or profit; or as a result of business intervention), that have developed due to the ability (or lack of) to use materials contained on Superviral’s internet site. Even in prospects such as the damages previously being disclosed to Superviral or a verified spokesperson, this limitation is expected to be maintained. This may not be applicable to specific customers in cases of implied warranties or liability for consequential or incidental disfigurement, as certain jurisdictions refuse to permit limitations within these situations.


Superviral does not guarantee or affirm that the substance on its website is accurate, complete or current. It may contain technical, typographical or photographic mistakes. Whilst Superviral could potentially alter the materials that compose the website at any time without having informed customers previously, it must be noted that an update on the information isn’t promised, and that Superviral has made no commitment to regularly changing it.


The implementation of linked sites does not suggest that Superviral has endorsed and promoted the site at all, since Superviral does not periodically evaluate and check the sites that have been attached to its Internet website. If a user chooses to view any such linked site, it is not Superviral’s responsibility, and is at the viewer’s own risk.

Site Terms of Use Modifications

The terms of use presented here can be reassessed and changed at any point without users being warned of the alterations. Regardless, you are consenting to be held to the Terms and Conditions of Use currently established when using the website.

Our Privacy Policy
Your details and payments are protected by the following:
  • The Superviral website is encrypted through a fully-secure Amazon-issued SSL certificate.
  • Superviral does not store any of your card details.
  • Card details and payments are processed externally by our payment provider "Stripe payment".
  • Your personal details are securely stored in our system through encryption.
  • Only Superviral's internal team can access your personal details on Superviral system.
  • Superviral's systems are restricted by IP address and multiple authorisations are required to access system.
  • These authorisations are known only to Superviral's internal team.
  • If you would like to remove all of your details from Superviral's systems, please contact Superviral with your email address, that is associated with your order. So Superviral can remove your details.

Superviral is required to electronically store receipts for reporting. If you have any issues, please contact Superviral, by viewing the "Contacting Superviral" section.

Contacting Superviral:

If you need to contact Superviral in regards to your order or Superviral, please use the following details:
  • Email: [email protected] (Superviral will respond within 36 hours of email receipt)
  • Customer service: 0203 856 3786 (UK Toll-free landline)
  • Write to Superviral, registered company address: 12-22 Newhall Street, Birmingham, B3 3AS, United Kingdom
  • Company name: ITH Retail Group LTD
  • Company number: 11598533
  • Company address: 12-22 Newhall Street, Birmingham, B3 3AS

Payments and 30-day refunds policy:

In entering your card details, you authorise Superviral's payment provider Stripe to deduct the amount of the transaction (of your order) using the card details you've entered. The usage of Stripe's SSL encryption is to guarantee the acceptance of payments in a secure and dependable manner.

When Superviral defines fraudulent payment, Superviral defines the following: making an order on Superviral with card details without the authorisation/consent of the cardholder.

In the case of a fraudulent payment made on Superviral by you, Superviral holds the right to reset all followers, views and likes, extinguish the account details, and—if necessary—have the purchaser’s IP address perpetually banned to prevent future fraudulent payment(s).

In the case of a fraudulent payment made on Superviral, Superviral will protect the cardholder by refunding the total amount made to Superviral and prevent the card from being used again by placing a block through Stripe payments.

Superviral guarantees a 100% refund policy within 30-days of your payment. In the event you're not happy with your services offered by Superviral, contact Superviral with the following details:
  • Your order number
  • Billing name
Superviral will issue a 100% refund, no questions asked within 30-day of payment. If your payment has elapsed the period of 30 days of making the initial payment, refunds will be offered by Superviral based on the circumstance of your order.

Please view the "Contacting Superviral" section to view further details on contacting Superviral above.

Superviral offers one off-payments for our followers, likes and views services. Superviral does not store any of your payments. Your payment is processed by a secured payment provider. Superviral performs recurring payments for our Automatic Likes Page. You will be notified by email whenever your card is charged.

All payments are processed in GBP (British Pound sterling). Superviral offers payments in GBP and USD.


Superviral is not in partnership or affiliated with Instagram, Facebook, or any other social media network. If you're a user of Instagram, it is your obligation and responsibility to comply with regulations, rules, laws set out by Instagram.
There are no guarantee of the server of Superviral going uninterrupted, or of the service becoming error free from technical issues.

Superviral's services offered comprise of the following:
  • Instagram Followers
  • Instagram Likes
  • Instagram Views
Superviral's services range from £1.29 to £82.50.

When placing an order with Superviral:
  • All orders are processed immediately and automatically after payment.
  • Orders take less than 3-hours after payment to fulfil completely.
  • Immediately after making payment, you're covered by Superviral's 30-day refunds policy.
  • As Superviral only offers service that requires no physical delivery, there are no international/national export fees involved.
  • If you're requesting a refund, or have any issues in regards to Superviral's service or your order, please view the "payments and refunds policy section".

If you have placed an order with us and subsequently changed your Instagram username, we regret to inform you that our refill services are only applicable to the original Instagram username provided during the ordering process. Changing your username alters the delivery process, making it technically challenging for us to refill your followers under the new username.

We would like to draw your attention to the following:

Follower Engagement and Unfollowing: Our service provides authentic Instagram followers who are real people with their own interests and priorities. While we strive to deliver engaged followers, it's essential to understand that some followers may choose to unfollow your Instagram account over time. We cannot guarantee that every follower will continue to follow your account indefinitely.

Liability for Follower Drops: After the initial 30-day refill period, Superviral is not liable for any drops in followers that may occur. The refill period allows for any substantial drop in follower count to be replenished at no additional cost. However, please be aware that beyond this period, any fluctuations in follower numbers are beyond our control.

Instagram Algorithm and Policy Changes: It's essential to acknowledge that Instagram, like any social media platform, may update its algorithms, policies, or features from time to time. These changes could impact various aspects of your Instagram presence, including follower counts and engagement rates. As such changes are beyond our control, Superviral cannot be held responsible for any direct or indirect effects they may have on your Instagram account.

By using our Instagram Followers Service, you acknowledge and agree to the above conditions, including the understanding that Superviral is not liable for any changes Instagram makes to its algorithms or policies that may affect your follower count. Your use of Superviral services is also subject to our general Terms of Use and Privacy Policy.

Thank you for choosing Superviral to support your Instagram growth. If you have any questions or concerns, please don't hesitate to contact our support team.